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Our Team

Don't be afraid to contact our friendly team anytime!


Tracie Palmer

Business Owner


Tracie has worked in the finance industry for nearly 3 decades working her way through the banking industry to Manager level. With eighteen years' experience as a mortgage broker, Tracie has built a large data base of loyal customers.

Tracie owned one of the most successful LJ Hooker Finance Franchises in Australia.  She has built a multi award winning business which is based at Eatons Hill, a northern suburb of Brisbane.  Accolades include Franchise of the Year 2010, Top Financial Services Consultant in Queensland in both number of loans and dollar value on many occasions.  Tracie has also won the prestigious MFAA Broker of the Year Award twice in both 2008 and 2009.  A national award that she if very proud of. 

In 2000, Tracie embarked on a journey to develop a Mortgage Broker Mentoring business.  She has mentored many brokers across the country.  Today, Tracie continues to help other brokers to find what makes them different in their market place.  She is passionate about the industry and helping other brokers to be successful too.  Tracie helps to bring out the best in the brokers she mentors.  She knows it takes hard work to be the best, but it’s worth it! Tracie has coached and mentored over 200 brokers throughout Australia and her dedication has earned her MFAA Mentor of the Year Nationally 2018 & Better Business Awards Mentor of the Year Qld 2019.

She is passionate about the industry and helping other brokers to be successful too. Tracie helps to bring out the best in the brokers she mentors. She knows it takes hard work to be the best, but it’s worth it! Today Tracie coaches brokers one on one and she creates and delivers training courses to bigger groups of Brokers across Australia.

Tracie Palmer is a credit representative 387282 of BLSSA Pty Ltd ACL 391237,  ACN 117 651 760
Tracie has won MFAA Mentor of the Year Nationally 2018 and Better Business Awards Mentor of the Year Qld 2019

Gillian Elliott

Office Manager


Gillian Elliott is a credit representative 496150 of BLSSA Pty Ltd | ACN 117 651 760

Gillian comes from a financial background starting back in 1980 when she joined the National Bank working in various areas including retail banking and lending.

She has a strong respect for customer service and enjoys the day to day challenges and rewards that comes from helping customers to achieve their goals. In 2015, Gillian won Best Loan Administrator 2015 & 2016 for Plan Australia and finalist for 2016 Best Loan Administrator for Better Business Awards. Gillian has been working with Tracie since 2007 and is a vital part of the team. Gillian lives local and is married to Brian and has two adult daughters.

In 2015, Gillian was a finalist for the Better Business Awards, for Best Loan Administrator

Tricia Eigel

Business Administrator


Tricia comes from a background in Disability Services for the Non-Profit sector. She was a co-ordinator at Spinal Injuries Association.

Tricia will be focussing on the administration side of the business and assisting the business owner with customer retention activities. Tricia enjoys her holidays in Fiji and spending time with her husband Jason and two boys.

Tricia comes from a background in Disability Services for the Non-Profit sector.

Vanessa Bragdon

Business Administrator


Vanessa has a long history in the real estate sector and is now an established finance broker.

Also one of our brokers, Vanessa assists with loans and some of our marketing initiatives. With a background in marketing and business operations, she loves helping businesses grow in addition to providing an exceptional client experience. Vanessa loves the outdoors and lives in North Brisbane with her husband and son.

Vanessa has a long history in the real estate sector and is now an established finance broker.

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