Our Team

Don't be afraid to contact our friendly team anytime!


Tracie Palmer

Business Owner


Tracie has worked in the finance industry for 27 years working her way through the banking industry to Manager level. With ten years experience in brokerage, Tracie has built a large data base of loyal customers.

Tracie owned one of the most successful LJ Hooker Finance Franchises in Australia. She has built a multi award winning business which is based at Eatons Hill, a northern suburb of Brisbane. Accolades include Franchise of the Year 2010, Top Financial Services Consultant in Queensland in both number of loans and dollar value on many occasions. Some of her other industry awards are mentioned below.

In 2009, Tracie embarked on a journey to develop a Mortgage Broker Coaching business. She has mentored and coached many brokers across the country. Today, Tracie continues to help other brokers to find what makes them different in their market place. One of the brokers that Tracie mentored from their first day in the industry was a finalist for Young Gun of the Year at the 2011 Australian Mortgage Awards. Another broker she coaches has been nominated for the 2011-12 MFAA Mortgage Broker of the Year. A title Tracie has personally won twice in 2008 and 2009.

She is passionate about the industry and helping other brokers to be successful too. Tracie helps to bring out the best in the brokers she mentors. She knows it takes hard work to be the best, but it’s worth it! Today Tracie coaches brokers one on one and she creates and delivers training courses to bigger groups of Brokers across Australia.

Tracie has won MFAA Mortgage Broker of the Year in 2008 and 2009.

Gillian Elliott

Office Manager


Gillian Elliott is a credit representative 496150 of BLSSA Pty Ltd | ACN 117 651 760

Gillian comes from a financial background starting back in 1980 when she joined the National Bank working in various areas including retail banking and lending.

She has a strong respect for customer service and enjoys the day to day challenges and rewards that comes from helping customers to achieve their goals. In 2015, Gillian won Best Loan Administrator 2015 & 2016 for Plan Australia and finalist for 2016 Best Loan Administrator for Better Business Awards. Gillian has been working with Tracie since 2007 and is a vital part of the team. Gillian lives local and is married to Brian and has two adult daughters.

In 2015, Gillian was a finalist for the Better Business Awards, for Best Loan Administrator

Tricia Eigel

Business Administrator


Tricia comes from a background in Disability Services for the Non-Profit sector. She was a co-ordinator at Spinal Injuries Association.

Tricia will be focussing on the administration side of the business and assisting the business owner with customer retention activities. Tricia enjoys her holidays in Fiji and spending time with her husband Jason and two boys.

Tricia comes from a background in Disability Services for the Non-Profit sector.

Vanessa Bragdon

Business Administrator


Vanessa has a long history in the real estate sector and is now an established finance broker.

Also one of our brokers, Vanessa assists with loans and some of our marketing initiatives. With a background in marketing and business operations, she loves helping businesses grow in addition to providing an exceptional client experience. Vanessa loves the outdoors and lives in North Brisbane with her husband and son.

Vanessa has a long history in the real estate sector and is now an established finance broker.

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